25 August 2019

Important Steps For Customer Experience Improvement

Does your business measure customer experience? If not, how do you know if your customers are genuinely happy? Asking your customers how they feel is critical […]
17 August 2019
reduce churn rate business

How to Use Customer Experience to Reduce Churn Rate

Does your business experience a high churn rate? Have you been able to identify the cause? Chances are that you haven’t. Read below to find out […]
10 August 2019
mapping out business processes

Effective Ways of Mapping Out Highly Complex Business Processes

No matter what size business you have, do your customers know how you feel about them? Do they feel important? Let’s take a look at how […]